Delete Your Canary Challenge Account

The Canary Challenge allows users to permanently delete their account and associated personal data.

How to Request Account Deletion

To request deletion of your account:

  1. Sign in to The Canary Challenge app.

  2. Navigate to Profile → Personal Information.

  3. Select Delete Account.

  4. Confirm your request.

If you are unable to access your account, you may also request deletion by emailing:

info@thecanaryproject.org

Please include the email address associated with your account.

What Data Is Deleted

When an account deletion request is completed, we permanently delete:

  • Account profile information

  • Email address

  • Phone number

  • Challenge progress and participation history

  • Reflections and journal entries

  • Group membership data

  • Notification preferences

Data Retention

Certain records may be retained when required for:

  • Legal compliance

  • Fraud prevention

  • Financial and transaction recordkeeping associated with purchases

Any retained records are limited to what is required by applicable law and are not used for marketing purposes.

Processing Time

Account deletion requests are typically completed within 30 days.

Contact

If you have questions regarding account deletion or privacy, please contact:

info@thecanaryproject.org